Inbox agent · Med Spa & Aesthetics
Instagram & TikTok DM replies for med spas
The Inbox agent drafts DM and comment replies in your voice — for downtime and aftercare questions, price and package enquiries and booking requests — and queues them for one tap. Automatic sending is off by default.
The problem
Med Spas lose enquiries in the DMs — or answer them wrong.
The same questions arrive every day: downtime and aftercare questions, price and package enquiries. Answer slowly and the person moves on; answer with a canned auto-reply and it sounds like nobody's there.
Keyword-triggered DM automation makes it worse when it misfires. For med spas, a stray reply about results promises is a real problem — which is why the Inbox agent drafts and you send.
What the first week after a peel actually looks like
Most people are back at work in two to three days — a little pink, a little dry, nothing that needs to be hidden. Happy to walk you through what to expect before you book.
Signal · Downtime questions came up in several DMs this week.
How it works
What the Inbox & approvals agent does, step by step.
Med Spas on Instagram and TikTok. Every step ends in a draft, not an action.
- 01
Read the thread
The agent reads each new DM and comment with the context of the conversation so far.
- 02
Draft from your brain
Replies use your offers, FAQs and expert, warm and honest about downtime — and flag anything touching results promises.
- 03
Queue for one tap
Drafts wait in your inbox. Approve, edit or skip — on your phone between everything else.
- 04
Learn reply skills
Replies you approve become reusable reply skills, so routine answers get better over time.
What you get
Drafts you can use, with the reasons attached.
Part of the Inbox & approvals side of Oryxia, reading from the same brand memory as the other six agents.
- Drafted replies for downtime and aftercare questions, price and package enquiries, booking requests
- Comment replies queued alongside DMs in one inbox
- Flags on anything sensitive, uncertain or off-brand
- A library of reply skills learned from what you approved
Every reply waits for you. Auto-send is off by default.
Even if you switch on routine replies later, the agent can only send answers you approved in advance — anything uncertain still waits for you.
- 1One-tap approve, edit or skip
- 2Automatic sending off by default
- 3Uncertain or sensitive threads always wait for a person
A good fit if
- You get repeat questions — downtime and aftercare questions, price and package enquiries
- You've been burned by, or are wary of, DM auto-responders
- You want to reply fast without handing over judgment
Not a fit if
- You want a bot to run high-volume giveaway or comment-to-DM funnels with no one watching — the Inbox agent is built the other way round.
- You want results-driven ad copy promising outcomes — Oryxia drafts honest, consent-aware content and you sign off on it.
FAQ
Fair questions.
01Can it reply automatically?
Automatic sending is off by default. You can switch on routine replies, but even then the agent can only send answers you approved in advance. Anything uncertain waits for you.
02What happens with sensitive messages?
They're flagged and never auto-sent. For med spas, that includes anything touching results promises, medical claims and before-and-after images without consent. You decide how — and whether — to answer.
03Will it understand how a clinic like mine talks to clients?
It starts from a 30-minute brand interview and your own past posts, aiming for expert, warm and honest about downtime. Your do-not-say list — for med spas, usually results promises, medical claims and before-and-after images without consent — is enforced on every draft, and you approve each one.
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