Inbox agent · Dental & Healthcare
Instagram & TikTok DM replies for dentists
The Inbox agent drafts DM and comment replies in your voice — for new-patient enquiries, cost and insurance questions and “is this normal?” questions — and queues them for one tap. Automatic sending is off by default.
The problem
Dentists lose enquiries in the DMs — or answer them wrong.
The same questions arrive every day: new-patient enquiries, cost and insurance questions. Answer slowly and the person moves on; answer with a canned auto-reply and it sounds like nobody's there.
Keyword-triggered DM automation makes it worse when it misfires. For dentists, a stray reply about clinical claims is a real problem — which is why the Inbox agent drafts and you send.
What we tell every new patient before their first visit
No judgment about how long it's been. We'll walk through what we see, what it means, and what — if anything — needs to happen next. You decide the pace.
Signal · New-patient questions clustered around one post this week.
How it works
What the Inbox & approvals agent does, step by step.
Dentists on Instagram and TikTok. Every step ends in a draft, not an action.
- 01
Read the thread
The agent reads each new DM and comment with the context of the conversation so far.
- 02
Draft from your brain
Replies use your offers, FAQs and calm, reassuring and clinically careful — and flag anything touching clinical claims.
- 03
Queue for one tap
Drafts wait in your inbox. Approve, edit or skip — on your phone between everything else.
- 04
Learn reply skills
Replies you approve become reusable reply skills, so routine answers get better over time.
What you get
Drafts you can use, with the reasons attached.
Part of the Inbox & approvals side of Oryxia, reading from the same brand memory as the other six agents.
- Drafted replies for new-patient enquiries, cost and insurance questions, “is this normal?” questions
- Comment replies queued alongside DMs in one inbox
- Flags on anything sensitive, uncertain or off-brand
- A library of reply skills learned from what you approved
Every reply waits for you. Auto-send is off by default.
Even if you switch on routine replies later, the agent can only send answers you approved in advance — anything uncertain still waits for you.
- 1One-tap approve, edit or skip
- 2Automatic sending off by default
- 3Uncertain or sensitive threads always wait for a person
A good fit if
- You get repeat questions — new-patient enquiries, cost and insurance questions
- You've been burned by, or are wary of, DM auto-responders
- You want to reply fast without handing over judgment
Not a fit if
- You want a bot to run high-volume giveaway or comment-to-DM funnels with no one watching — the Inbox agent is built the other way round.
- You expect an AI to give clinical advice in DMs — Oryxia drafts a careful reply and routes clinical questions to you.
FAQ
Fair questions.
01Can it reply automatically?
Automatic sending is off by default. You can switch on routine replies, but even then the agent can only send answers you approved in advance. Anything uncertain waits for you.
02What happens with sensitive messages?
They're flagged and never auto-sent. For dentists, that includes anything touching clinical claims, anything that reads like a diagnosis in a DM, and patient images without written consent. You decide how — and whether — to answer.
03Will it understand how a practice like mine talks to patients?
It starts from a 30-minute brand interview and your own past posts, aiming for calm, reassuring and clinically careful. Your do-not-say list — for dentists, usually clinical claims, anything that reads like a diagnosis in a DM, and patient images without written consent — is enforced on every draft, and you approve each one.
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